15€ per hour
Experience in a fast-paced environment
B.A. / B.S. Preferred
June 1, 2017
Customer Service Representative
YNT NOW Shop is seeking Customer Service Representatives who wants to provide excellent customer service to our clients. YNT NOW offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic CSR team. If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!
Customer Service Representative: As a Customer Service Representative you will provide excellent communication, problem solving, and professional phone skills to achieve customer satisfaction. Customer complaints are resolved in a professional manner.
Position is full time: 12pm to 9pm, Monday thru Friday.
Starting salary is 15€ per hour.
Medical and Dental Benefits after 30 days
Your responsibilities will include, but are not limited to, the following:
· Communicate with customers via phone, email, and chat
· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Prepares product or service reports by collecting and analyzing customer information.
· Provide troubleshooting assistance to customers
· Recommend products or solutions that best suit the customer.
· Ability to navigate through multiple customers inquiries with speed and accuracy.